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Product Codes

For all items created in Sage Accounts, AT2Sage will use the Billing Code as configured within Autotask for that item, as the Product Code within Sage Accounts. However, for products you may [...]

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VAT

AT2Sage does not calculate VAT.  Billing items from Autotask invoices are transferred to Sage excluding VAT, although with the Sage tax code for that item. The Sage tax code AT2Sage uses for the [...]

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Step 1: Download PO’s

When you’ve successfully tested your connections to Sage Accounts and Autotask you can now start to process your purchase orders. To download your Autotask purchase orders click the Download [...]

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Credit Notes

Credit Notes Autotask can produce invoices with negative line items, this could be to represent a credit for the cancellation of a service or an adjustment of a subscription. While these negative [...]